Terms & Conditions
Digital Marketing Agency Service Agreement
1. Introduction
This agreement outlines the terms under which the agency provides digital marketing services including paid media, SEO, social media marketing, content marketing, analytics, and consulting.
2. Scope of Services
- Services will be defined in the proposal / Statement of Work (SOW).
- Additional services outside agreed scope will be billed separately.
- Timelines depend on client approvals and platform policies.
3. Fees & Payment Terms
- Fees are defined in the proposal or agreement.
- Payment due within agreed invoice period.
- Late payments may attract monthly interest.
- Ad spend is separate from agency fees.
- Agency not responsible for platform pricing fluctuations.
4. Client Responsibilities
- Provide timely approvals and required assets.
- Ensure provided materials comply with laws.
- Provide access to platforms and analytics tools.
- Ensure compliance with industry regulations.
5. Performance Disclaimer
The agency does not guarantee specific revenue, rankings, or leads. Results depend on market conditions, competition, and algorithm changes.
6. Intellectual Property
Deliverables remain agency property until full payment is received. Ownership transfers upon payment completion. The agency may use anonymized results for case studies unless restricted in writing.
7. Confidentiality
Both parties agree to protect confidential information. NDA clauses may apply separately if signed.
8. Data & Tracking
Agency relies on platform-reported data and is not liable for tracking discrepancies caused by third-party tools or privacy updates.
9. Limitation of Liability
Liability is limited to fees paid in the last agreed period. The agency is not responsible for indirect or consequential losses.
10. Termination
Either party may terminate with prior notice. Outstanding dues become immediately payable. No refunds for completed work.
11. Governing Law
This agreement is governed by applicable local laws and jurisdiction.